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If you need further information on an item, have a question about your order , or you would like to discuss a custom engraved item with us, then please send us a message using the enquiry form on the Contact us Page ( Which you can get to by clicking on the "Contact us " tab at the top of this page or email us -

sales@prettygiftsandcharms.com

and we will get back to you as soon as possible within our working hours as stated below.

Central European Standard Time :

Monday - Friday  ***  9am - 6pm
Weekends & Holidays ***  Closed