Dispatch and Delivery Information


We are located in Spain and our working hours are Monday - Friday 9am - 5pm CET.
( except local and national holidays )


Dispatch Times: 
We dispatch all packs of charms within 2 - 3 working days, for larger orders (over 100 charms) we may need an extra 1 - 2 days.
All handmade items ie.. Bracelets, Necklaces etc are dispatched within 3 - 5 working days.
This is after we have received full and cleared payment.


Delivery Times :

When proceeding through the checkout process please make sure you choose the correct delivery Country of where the item is being delivered to and service you require ie.

Standard (non tracked) shipping or Express (fully tracked) shipping.

Delivery times do vary depending on Country but generally the following delivery times apply.


UK & Ireland  - Standard shipping : 7- 10 business days or Express Shipping : 3 - 5 business days

          Europe - Standard Shipping : 5 - 7 business days or Express shipping : 2 - 4 business days 

  USA - Standard Shipping : 14 - 16 business days or Express shipping : 6 - 8 business days

Canada & Australia -  Standard Shipping : 18 - 21 business days or Express shipping : 8 - 10 business days

*** IMPORTANT *** For the express shipping we do require a phone number for the recipient of the package to be able to book the carrier.


Please note :The shipping times are on top of the dispatch times,

Also shipping times maybe be slightly longer in the run up to and during Holiday times.

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Buyers maybe liable for import taxes and custom charges. So please check with your local tax office or online for any charges you may incur.